Noble Health Services is a specialty pharmacy that dispenses medications used to treat complex, chronic diseases. These medications are called specialty medications. They often need expertise and extra attention that is hard for a retail pharmacy to provide. That’s why Noble Health Services is here.
Download our Patient Welcome Kit Here!
Patient Welcome Kit - Booklet Q12021 v.3.pdf
We offer a variety of services to help you manage your therapy. Our services include:
- Co-Pay and Benefits Assistance -- ensures that you pay the lowest possible price for your medication
- Free Overnight Delivery -- ships your medication to your home, work or physician’s office
- Free Ancillary Supplies-- provides you with supplies necessary for your treatment, including:
- Sharps Containers
- Alcohol Swabs and Bandages
- Educational Materials
- Clinical Management Programs-
- 24/7/365 on-call emergency support
- Injection Training
- One-on-One Clinical Coaching
- Ongoing Patient Support
- Utilization Management
- Dispensing Solutions
Visit our Conditions Page to learn more about some of the conditions that Noble treats.
At Noble, we welcome all feedback. We encourage you take take our Patient Survey.
How do I report an error or concern with my medications?
Please contact us via our toll-free line (888) 843-2040 or our Contact form so we can quickly resolve the matter with the help of a supervisor.
What do I do if I have an adverse reaction to my medications?
If you are having an adverse reaction to your medication and are in need of emergency medical assistance, please call 911. If it is not an emergency, please contact us at (888) 843-2040, 24/7/365.
How do I dispose of my medications?
Visit this FDA website to view a list of medications that can be safely flushed down the toilet or see the handout that was included in your welcome packet.
What if there is a recall on my medication?
You will be notified by a Noble team member if there is a recall on your medication and given instructions on what to do.
What if Noble doesn't have my medication?
A Noble team member will let you know if we are unable to fulfill the medication. Guidance on where the medication may be available will be given upon request.
How do I transfer my prescription?
Please call (888) 843-2040 to ask a Noble team member to transfer the prescription to the pharmacy of your choice.
How can you help reduce my out of pocket costs?
Our Noble team works to find the best out-of-pocket cost through co-pay assistance cards, patient assistance programs, and/or charity organizations.
How do I order a new prescription?
E-Prescription: Noble Health Services accepts electronic prescriptions from providers’ offices.
By Phone or Fax: Your provider can send a prescription to Noble over the phone (888) 843-2040 or via fax (888) 842-3977.
By Mail: Your provider can mail your new prescription to:Noble Health Services
6040 Tarbell Road
Syracuse, NY 13206
Live close by? Feel free to drop your prescription off right at our office!
How long does it take to receive my prescriptions?
We start the process within 24 hours of receiving your prescription. Once we get the approval from your insurance company, we’ll call to set up delivery. We offer next day delivery to your home, work or provider’s office.
How do I refill my prescriptions?
Let us do the work for you! You’ll receive a call from one of our Noble team members about a week before you are out of your medication. Want to get ahead of the game? Feel free to give us a call at (888) 843-2040 or check out our Online Refills page at www.noblehealthservices.com.